RETURNS

You can return online orders to any UK White Stuff shop (but not concessions or outlets) for an immediate refund. You'll need your dispatch note and the card you used to make the original payment. Please note we can’t refund Klarna payments in our shops.

UK returns are FREE with Evri and refunds are processed in 5-6 days once received. You can book a home collection (you'll need a printer for that) or drop your parcel off at one of 4,500 Evri locations (either print your label at home, or they can print it for you).

Royal Mail returns from the UK now cost £2.00 (as of 22/05/2023), and refunds are processed in 5-6 days once received. You'll need to print your label at home and drop your parcel off at your local Post Office (or check if they offer printing services)

INTERNATIONAL

All the information for returning orders from overseas can be found below.